Level 1 Support
- Extended hour phone support for all GPS related problems (If the phone is charged and has signal it will be on, when the phone is dead or has no signal, your call will be returned as soon as possible.)
- Daily e-mails (if requested) regarding satellite availability in your area. Customer must provide Pro Till with a valid e-mail address. If the customer would like to purchase an e-mail @ ProTill.com please request the information.
- Free attendance to all classes held by Pro Till throughout the year.
- Special discounts on Ag Express, Farm Works and Trimble Mobile products
Description
- Extended hour phone support for all GPS related problems (If the phone is charged and has signal it will be on, when the phone is dead or has no signal, your call will be returned as soon as possible.)
- Daily e-mails (if requested) regarding satellite availability in your area. Customer must provide Pro Till with a valid e-mail address. If the customer would like to purchase an e-mail @ ProTill.com please request the information.
- Free attendance to all classes held by Pro Till throughout the year.
- Special discounts on Ag Express, Farm Works and Trimble Mobile products
Level 2 Support
- Level 1 plus
- Unlimited farm visits for GPS related help/troubleshooting including guidance/autotrac help, GPS help, On-screen/software help (If Pro Till feels that the "unlimited farm visits" feature is being abused, Pro Till has the right to charge for each farm visit.) Also includes help with installations, activations, and updates throughout the year for your product
Description
- Level 1 plus
- Unlimited farm visits for GPS related help/troubleshooting including guidance/autotrac help, GPS help, On-screen/software help (If Pro Till feels that the "unlimited farm visits" feature is being abused, Pro Till has the right to charge for each farm visit.)
Level 3 Support
- Level 2 plus
- Unlimited farm visits for variable rate and rate controller troubleshooting
- Unlimited farm visits for farm software help
Description
- Level 2 plus
- Unlimited farm visits for variable rate and rate controller troubleshooting
- Unlimited farm visits for farm software help
Level 4 Support
- Level 3 plus
- Unlimited farm visits for integrated/automated GPS applications
Description
- Level 3 plus
- Unlimited farm visits for integrated/automated GPS applications
Level 5 Support
- Level 4 plus
- Total management/calibration/implement set-up of farm management software and maps (Pro TIll IS NOT responsible for keeping the customer's computer virus free and running at optimal speed and efficiency.)
Description
- Level 4 plus
- Total management/calibration/implement set-up of farm management software and maps (Pro TIll IS NOT responsible for keeping the customer's computer virus free and running at optimal speed and efficiency.)
Tower Management
- Includes installation of all updates provided by GPS manufacturer each year
- Extended hour support for troubleshooting down towers (Pro Till will not sign a tower management agreement with an individual concerning towers that are owned and/or operated by dealerships unless Pro Till has already signed a Service Agreement with said dealership.)
Description
- Includes installation of all updates provided by GPS manufacturer each year
- Extended hour support for troubleshooting down towers (Pro Till will not sign a tower management agreement with an individual concerning towers that are owned and/or operated by dealerships unless Pro Till has already signed a Service Agreement with said dealership.)